We at Vloom Inc. (together with our affiliates, “Vloom,” “we,” “our,” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website, applications, and services (collectively, “Services”).
We collect personal information relating to you (“Personal Information”) as follows:
Collection and Use of Primary Account Information: Vloom collects primary account information, including your name and email address, upon sign-up to personalize your experience and facilitate communication. This information is used exclusively to address you by name, send notifications, updates, and essential information related to your use of our services. Your primary account information is never shared with third parties without your explicit consent.
Account Information: When you create an account by subscribing to our paid services, we collect information such as your name, contact information, account credentials, payment card information, and transaction history.
User Content: When you use our Services, we collect Personal Information included in input, file uploads, image uploads, or feedback that you provide to our Services.
Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send.
Social Media Information: When you interact with our social media pages, we collect the Personal Information you elect to provide, such as your contact details.
Technical Information: We automatically collect information about your interactions with our Services, including log data, usage data, device information, and cookies.
Analytics: We use online analytics tools that help us analyze user interactions with our Services to enhance your experience.
To provide, administer, maintain, and/or analyze the Services.
To improve our Services and conduct research.
To communicate with you.
To develop new programs and services.
To prevent fraud, criminal activity, or misuse of our Services, and to protect the security of our IT systems.
To carry out business transfers.
To comply with legal obligations and protect our rights, privacy, safety, or property.
Aggregated or De-Identified Information: We may aggregate or de-identify Personal Information to analyze the effectiveness of our Services, improve features, and conduct research.
We may provide your Personal Information to third parties in certain circumstances:
Vendors and Service Providers: We may provide Personal Information to vendors and service providers to assist us in business operations.
Business Transfers: In the event of strategic transactions, your Personal Information may be disclosed to counterparties.
Legal Requirements: We may share your Personal Information to comply with legal obligations, protect our rights or property, or detect fraud.
Affiliates: We may disclose Personal Information to our affiliates, who will use the information consistent with this Privacy Policy.
Depending on your location, you may have certain rights in relation to your Personal Information:
Access your Personal Information.
Delete your Personal Information.
Rectify or update your Personal Information.
Transfer your Personal Information to a third party.
Restrict how we process your Personal Information.
Withdraw consent where we rely on it.
Object to how we process your Personal Information.
Lodge a complaint with your local data protection authority.
We provide additional information about Personal Information collection and usage for residents of certain U.S. states, as required by law.
We do not “sell” Personal Information or share it for cross-contextual behavioral advertising.
Our Service is not directed to children under 13, and we do not knowingly collect Personal Information from them. If you believe a child under 13 has provided Personal Information to Vloom, contact us at legal@vloom.ai.
Our Service may contain links to Third Party Sites. Information shared on these sites is governed by their privacy policies, not ours.
We implement reasonable security measures to protect your Personal Information. We retain Personal Information only as long as necessary for business purposes, legal obligations, or safety and security reasons.
By using our Service, you acknowledge that your Personal Information may be processed and stored in countries where we or our service providers operate.
We may update this Privacy Policy from time to time. We will post updates on this page.